Shipping policy

shipping policy
HAVE CRAFTS LTD (DBA NoaCeramics)
Last Updated: March 13, 2025

  1. Processing Time
    All orders are processed within 1–2 business days (excluding weekends and holidays).

  2. Shipping Methods & Delivery Times

  • Standard Shipping (Free):
    Carrier: USPS
    Delivery Time: 2 to 4 business days (after processing)

  • Express Shipping ($19.99):
    Carrier: UPS
    Delivery Time: 1 to 3 business days (after processing)

  1. Order Tracking
    Once your order has shipped, you will receive a confirmation email with your tracking number.
    You can track your order:

  • Directly via the carrier’s website

  • Or easily on our site through the Track your order page.

  1. Shipping Restrictions
    We currently ship only within the United States. We do not ship to P.O. Boxes or APO/FPO addresses.

  2. Delayed or Lost Shipments
    If your shipment is delayed or lost, please contact us at hello@noaceramics.com. We will assist you in locating your order or issuing a replacement if necessary.

  3. Shipping Address Accuracy
    Please ensure your shipping address is complete and correct at checkout. We are not responsible for delays or losses due to incorrect addresses.

  4. Contact Us
    If you have any questions about shipping, feel free to reach out:
    Email: hello@noaceramics.com
    Phone: +1 (530) 884-2809